Review of Gold Top Shoe Repair Regd by Laurent
Extremely bad service and overpriced!!! Went in to get an estimate for gluing a 1" x 1" rubber surface that was coming off. The owner suggested to test an area first to see if the glue would do the job. I asked how much it would cost, he said the bottle of glue is $50 but if i want him to do it he'll charge 150$ for 50 pieces. (i did say that i had 50 pieces to fix) He got a phone call and was gluing the part while speaking loudly and took so long to finish. Once done he came back to the front of the shop and showed me the piece to look at. I previously said that i had 50 pieces back at the office and if this works, i'll be bringing the rest to fix. He says "it's 15$ for this one" I was kind of offended since it's 1 x 1" surface and took him 3 minutes to do. i said to him "you said it's 150$ for 50$, so that comes down to 3$ each, so how come you're charging me $15 for 1 piece?" He got extremely defensive started yelling like crazy saying that he hates working with our kind of nationality cause we try to take advantage of him!!! Are you serious?! I said, here's 5$ for your time (3 minutes) and that's all i have (since he said it's 3$ for 1 earlier) He said no i'd rather not take your 5$ cause it's an insult, he took the piece from me and kept it, saying if i want it back i have to come back with $15 I've asked around and apparently he's a thief and always try to rip off people by being nice and overcharging them. I honestly feel very insulted and i'm posting this on every social media platform, people be aware of that guy!
Laurent