I stopped in to your store today. I found a pair of short boots on the sale table outside the store. I went in with the boot because I wasn't sure of the size. I went in and asked an older gentleman working there what the size was...he looked and said...it's a six...very small, and walked away from me, to then pick up the phone and started making a phone call. He never asked me what my size was, or even attempted to see if there was a size that I would be interested in. I was very disappointed in the customer service there today. I don't think that I would re-visit this store! I believe that it is important to make every customer feel special...did not get that today!